Originally Posted by
nmpls
I agree, 90k points is a fair resolution and given the lack of a real bed, reasonable, not excessive.
Especially OP called and did a mobile check in - the property should not give his room away. He in all practically, was being walked - just not outside the property but to a very improper room. Glad the OP did not take the ridiculous 10 then 15K compensation and took this up with BonVoy.