Originally Posted by
Indiavictorcharlie
I didn't write in once because the crew gave my spml to someone else after I had moved because of a deflated seat. I had eaten in the YYZ SS anyway so I didn't care enough to make a fuss.
Isn't your name on the SPML as well as your seat number? Can't they see they have a passenger in that seat on the PIL? I just don't understand how that could even happen.
I appreciate that making a fuss isn't going to do much, but how the heck does that happen???