Originally Posted by Happy

Old TP Certs can be canceled and refunded with the residual value as what are shown in the Wiki.

Just 2 days ago someone has done it thru the Asia Call Center where the agents are extremely competent, AND Stick to the rules. Whoever got shot down by CSRs on the residual value refunded just has the bad luck to get both incompetent rep and his / her supervisor - is this something new, after how many DPs have proven that the knowledge level of Marriott phone reps has a HUGE variation between the excellent, the good and the worthless. (I refrain from saying bad for they are not bad persons in nature, just ignorant reps).

I also dont see any point to keep arguing on the old T&Cs because within a few more days, this is a completely moot point. Whoever still hold out on the OC, to this very late stage, I honoest dont understand what is the intention behind it because there is nothing to gain but everything to lose.

BTW, if you are so incline, and have a ton of time on hand, go back to 2018's old thread, somewhere there IS the words from the Old TP T&Cs - and that was HOW people found out the New TP T&Cs have much harsher languages when it comes to refund and residual values.

Go back in the first few months of 2018 to dig up the posts and a lot of discussions to satisfy your quest on finding out what the languages are since this seems to be a major focus of yours regardless how impractical is - Unless you are the very few still holding out the OCs till the last possible moment and still not make a decision on what to do with them.