Originally Posted by
Xandrios
I would agree that it is most likely a glitch...but at the same time, verifying doesn't cost a thing. So why not do that to be sure.
You can do that over the phone, but also at any airport that has an Alitalia ticket desk.
Thank you. I called them and they were able to "cancel" the outbound flight. She said it was because they had changed the flight time (by 10 minutes). Maybe changing the flight time caused a system glitch.