Originally Posted by
MSPeconomist
That's disgusting. I hope the displaced passengers complain. The GA is just *teaching* the parents to do the same thing again.
Nope, sorry. The bulkhead rows are known to be a risk if you take them, because the airline could assign them to someone who needs it. The argument works both ways: the GA could have been "teaching" the people who booked bulkhead to not do so.
Honestly both situations are not OK and customer unfriendly, as I've argued previously. I strongly disagree with the notion that parents with children should be restricted from booking BE, because it forces people to either pay more because they have kids or to cause problems and possibly delays at the gate. Rather, DL should do away with BE fares, or at least do away with the no seat assignment part of the fare. It causes so many problems.
I believe that AS sets aside a limited abount of seats available for assignment in the back part of the a/c for their BE fares. This seems like a reasonable compromise.