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Old Aug 3, 2019, 5:13 pm
  #1  
kmersh
 
Join Date: Mar 2015
Posts: 1,620
Flyingblue.us Website Issue

Hi All!

For a few months now I have been having an issue logging into the flyingblue.us website and no matter what I do it just throws up an error saying "Oops hmm we don't recognize that account" Please try again or Join Flying Blue.

I have ensure that my username (which is my email) and my password is correct and if I log-in through Airfrance.us I am able to access my FlyingBlue account, so I know that my user Username/Password is correct.

I have tried to speak to FlyingBlue about this, but I cannot log-in to my account so I cannot email them and I called the 800 number provided on the bottom of the Flyingblue.us website but they said that they cannot help other than to reset my password which they did and that did not solve the problem unfortunately.

I figured you all might have a way to get eyes on this issue beyond front line (like someone in IT) so I am asking here for any advice.

Thank you.
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