FlyerTalk Forums - View Single Post - Why do employees lie when they will inevitably be called out?
Old Aug 3, 2019, 12:09 pm
  #3  
Tedgrrrr
 
Join Date: Mar 2012
Location: LGA
Programs: DL DM, UA Gold, Marriott Plat Prem., Hilton Gold, National Exec Elite.
Posts: 2,533
I ended up getting a Maserati!! But, the employees could not do basic math... at first it tried to charge me the Premier selection price for the days prior (i.e. when I was driving a crappy car) and the days after the swap... then after showing the two employees how to do basic math they agreed it was wrong. So we agreed to half the upgrade price in half - since it was the same number of days before and after... but the guy could not be bothered to look at my contract once it printed out and so I was charged $0 for my upgrade. All's well that ends well!!
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