Originally Posted by
SuperG1955
GE.
The issue isn't the profile. the issue is that they disappeared from the DL web site records shown under MY TRIPS. The CSR I spoke with said the KTN's were in the reservations and that this is probably related to yesterday's IT meltdown.
Did you check to see if the number is proceeded by TT? If it is not, it will not be placed in reservations you make. (The TT is the thing that tells the system
it is a KTN).