I just made a couple of reservations. After completing them I went to check them and they did not appear in the list of My TRIPS. I brought the first one up with my name and PNR and both my SkyMiles number and KTN were blank. Same thing on the second reservation. I was able to enter the SkyMiles number but the system would not let me enter the KTN. With the SkyMiles number entered, the reservation showed up in MY TRIPS.

I then checked the other reservations I have previously booked and the SkyMiles number was present but the KTN was missing.

I called the DM desk and the CSR lecked each one and said that the KTN was in the reservation. All of these also had my wife's information screwed up the same way.

The CSR commented that it was probably another issue with yesterday's meltdown.

You might want to do a quick check of any close in PNR's while the situation gets straightened out.