FlyerTalk Forums - View Single Post - AA customer relations does not receive calls
Thread: AA customer relations does not receive calls
View Single Post
Old Jul 29, 2019 | 9:19 pm
  #27  
FlyingEgghead
All eyes on you!
5 Years on Site
 
Join Date: Sep 2016
Posts: 1,345
Originally Posted by redtop43
I'm not sure how relevant this is, but about 5-6 days ago I sent an Email to AA Customer Relations (via "Contact Me" on the website) and they did call me this morning.

Of course, the email had emphasized that I needed a prompt reply and I had already taken the trip I was asking about.
If I understand, your trip in question occurred between writing in and hearing back. I think calling Reservations (rather than writing to Customer Relations) is recommended for any issues with *upcoming* travel.
FlyingEgghead is offline  
Reply