Originally Posted by
rdlmitedu
From this one stay, what comes to mind:
1) Bathroom amenities -- it's now marriott-standard Thann and one soap.
2) There used to be bath salt, no longer. Also used to be flowers and stuff.
3) Fruit plate is...3 items, used to be more, and is very boring (apple/banana and then something else)
4) Breakfast at Basil was markedly better than Rossini or Sala or Orchid, but is no longer an Ambassador option
5) Bar Su canapes have...substantially downgraded
6) Registered guest requirement is now pretty strongly enforced (I used to have a local friend come to join me once during a stay for a drink, since I only use it once or twice during a stay, and I have no interest in drinking alone or "meeting people at a bar". We just went to El Gaucho instead.)
7) Rossini breakfast is "single item from the menu" and cheese/meat/etc. is less than it was before. Overall the selection at Rossini isn't what it was a year or two ago, although I seem to think the individual items on the menu are better
1. The toiletries have been Thann for as long as I can remember. They are not the same as used in US Marriott properties. I quite like them.
2. There are bath salts in the suites, don't know about the regular rooms. If you call guest services, I'm sure they'll bring you some.
3. Fruit plate size and variety is variable and depends in part on how valued you are as a guest (as well as some randomness involving front desk communication with room service). I will agree the welcome gifts are not as generous as they were 12 months ago.
4. AFAIK, Basil will be opened for breakfast at high demand periods. I liked it for the Thai food, but Rossini's is still my favorite.
5. Not opening this one again.
6. Sounds like you got special treatment (not in a good way).
7. Yes, they did this about two years ago. Doesn't bother me, I've never left Rossini's hungry. It's still a very generous breakfast benefit, one of the best in the entire Marriott system.