Hi,

I am trying to eUpgrade for my flight the first week of August. I am a e50K with a current booking class of V. While I know I am currently outside the window to request and eUp, when I go to the website it states that my booking is ineligible for an eUp to either J or PE. According to the "Preview eUpgrade requirements for your itinerary" page, it should be 26 credits plus cash to J or 26 to PE.

The altitude agents have not been very helpful at this point clarifying the situation. Any thoughts or ideas? Am I missing something?

Thanks!