FlyerTalk Forums - View Single Post - JetBlue piloting Mosaic delay compensation

Jul 28, 2019, 11:37 am

#1

dtremit

Join Date: Apr 2004

Location: BOS

Programs: Marriott LTG, HHonors Diamond, Nat'l Exec

Posts: 3,581

JetBlue piloting Mosaic delay compensation

I just received this email regarding a flight I'm taking tomorrow:

Quote:

Thanks for your continued business and loyalty to JetBlue.

It's peak travel season, and we wanted to give you a heads-up about a new benefit we're piloting for Mosaic customers and other travelers booked on your itinerary.

In the unlikely event that your JetBlue-operated flight tomorrow encounters a posted delay of two hours or more, you may opt to receive a same-day meal voucher* and an Even More® Space seat.** All you need to do is identify yourself to a JetBlue crewmember at the airport to receive this benefit.

Please note, this trial offer is only available for your flight tomorrow, and can only be fulfilled by a JetBlue crewmember at the airport.

Kind of an interesting idea, though it seems like it would be a logistical nightmare for them. And the fine print says they won't refund purchased EMS seats.

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