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Old Jul 28, 2019 | 12:36 am
  #9  
Batwoman
 
Join Date: Mar 2014
Location: ZRH
Programs: SQ
Posts: 18
Got the problem!

Originally Posted by maerim
Three points.

i) If it is a Multi City trip or a person wants to travel the same route with one way in Economy and the other in Business, then the system automatically chooses the cheapest fare Class. In this case choose Pay Later, send booking ref to Ticketing Office and request to issue ticket with a higher Booking Class.

ii) Many times I have changed Booking Class after issue, the reason being that I want the option to buy a standby upgrade and the overall cost is cheaper by changing Booking Class before (and Client pays for it)

iii) Excess baggage can be paid for. I never have to worry about baggage allowance due to status and travelling light unless carrying my wife's shopping, but historically Thai have not been as strict as other airlines with baggage allowance. I have observed Thai being more strict at a couple of airports outside Thailand in recent months.

Apart from above one option is to cancel ticket and obtain a refund, then book again.
thanks Maerim! Got the problem! I booked with the Multi city facility, zrh- cnx, cnx-bkk and bkk-zrh. I had no choice whatsoever on the category nor seating.
i know for the future...
end result will be pack very light cause it is a golf holiday and will bring my golf bag...
if it doesn't work will pay for it. Of course I would have been happy to pay 30kg economy class all way long, but at least I know the problem now.
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