Originally Posted by
bisonrav
This was an exceptional situation, BA chose to prioritise ALL their customers, not just those at the front, and this is to their credit. If there are some selfish narcissists who resent losing a small benefit so that someone else can get home, then they are the ones to be pitied and criticised, not BA.
If BA had decided to remove business class on those flights and have economy only with those having paid for CE being reimbursed in accordance with EC261, I expect that the concerms would have been less ( or even zero )
To remove one of the only benefits ( for those with status ) being a guaranteed empty seat just makes CE even worse value than normal
Getting people home is important - but then so is not trying to rip off customers who have paid for a product offering