FlyerTalk Forums - View Single Post - Club Europe - unusual text message : Removal of middle seat block
Old Jul 26, 2019, 8:37 am
  #15  
cosmo74
 
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,347
I think it's hard to object to this if it means disrupted passengers aren't stranded at the airport for days waiting to get on a flight, however BA should be offering impacted customers some sort of goodwill gesture to make up for losing a pretty big part of the CE product, particularly as by cramming people onto these planes, it's helping to reduce their bill for hotels and duty of care meals for affected passengers.
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