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Thread: Woman mistakes Preferred seat UG for biz class UG then is removed from AC flight
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Old Jul 25, 2019 | 10:15 pm
  #54  
arttravel
10 Years on Site
 
Join Date: Jun 2013
Location: NYC
Programs: UA
Posts: 439
Originally Posted by canadiancow
I'm confused. She was "verbally abusive" to the GAs, but she was still permitted to board?
I think boarding agents means everyone involved in boarding process including FA.

It sounds as if the passenger only realized the issue when on the plane and seeing the seats.
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