FlyerTalk Forums - View Single Post - How does a points stay become detached from the underlying account?

Jul 24, 2019, 5:15 pm

#7

bd95

Join Date: Nov 2012

Programs: BA Silver, VS Silver

Posts: 786

Quote:

Originally Posted by margarita girl

I don't think OP was talking about SNAs, but your statement about using SNA on award reservations is incorrect. I've used mine multiple times on award stays and as a matter of fact my SNA for a points stay at the St Regis FLR just cleared today.

I think OP should count himself lucky that he hasn't had any issues with Marriott IT to date, and it's only fair that he experience what the rest of us have experienced multiple times since the merger. Welcome to the club.

Thanks!

And yes, was talking only about Titanium upgrade. Mostly the app shows original room type at check in, then it changes at some point on day of arrival to the upgraded room category which is how I usually know I’ve been upgraded.

I usually ask for printed folios but on most occasions I receive a pdf by email immediately on check out. Of course, the one time I don’t is the time it doesn’t credit.

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