Originally Posted by
Stivelio
I'm in the same situation for my wife's application from July 2017 but I don't see the help section message. Can you please share screenshot of the page where it says the application has been cancelled for failing to schedule the interview?
Got a useless response to my email had tafter nd2 weeks and had to wait another 2 weeks for them to finally cancel our previous GE application. I was able to create a new application with $100 payment and schedule appointment at passport seva office without any issues this time around