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Thread: Excessive Phone Hold Times / Twitter Response Times // The Definitive Thread
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Old Jul 19, 2019 | 1:32 am
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Zorak
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Originally Posted by rcurry01
I just called into Delta and was told that they would call me back in 49 minutes. I have never had more than a 5 minute wait. What the heck is going on
Probably still recovering from ATL thunderstorms earlier?

(FlightAware: 50 cancelled, 846 delayed DL mainline flights yesterday)

Originally Posted by rcurry01
how on earth is 49 minutes acceptable for a Platinum member? Why on earth do I even try?
​​​​​Obviously you should give up, I mean it's not like there's a good reason
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