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Old Jul 19, 2019 | 12:17 am
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rcurry01
15 Years on Site
 
Join Date: Oct 2007
Programs: DL PM; Marriott Plat; Hilton Honors Gold
Posts: 258
Excessive Phone Hold Times / Twitter Response Times // The Definitive Thread
I just called into Delta and was told that they would call me back in 49 minutes. I have never had more than a 5 minute wait. What the heck is going on and how on earth is 49 minutes acceptable for a Platinum member? Why on earth do I even try?
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