Originally Posted by
Aussienarelle
I would have her contact United Customer Care to ask why her assigned seat was switched when she was kept on the original flight. They may throw an ETC at her.
Well, apparently they never called her in the entire time up until passengers were boarding so she assumed she wasn't needed. Then, when they scanned the original boarding pass with the window seats, it gave an error and she was printed a new boarding pass with a middle seat. There was a line behind her and she didn't want to delay the passengers and begin questioning what as going on so she just went on the plane and sat in the assigned seat.
Anyway, I have already written United an e-mail complaining about this. Let's see what they say.