Originally Posted by
jsloan
And I've had it happen once or twice a year. Usually, I can switch back to my original seat, but if I weren't paying attention, I'd get a surprise at the boarding gate.
Just happened to me last flight. Horrible screw up when traveling with family and elderly mother. We went from being all together in one row to scattered throughout the plane at T24. Posted a bit about this on another thread. Luckily I caught it and with much difficulty and calls to the GS desk was able to get our original seats back. All I was told when I aasked what happened was "the computer split you apart".