Originally Posted by
UAworldwide
It takes time and effort, but I have had good success with calling (just before booking) and asking them to check if there are any platinum upgrades available on specific flights (no regular upgrade availability showing on EF or EK website). Then I book via the web, with the agent waiting on the phone, then they process the upgrade directly. They seem very happy to do this, and like I said I had good success with this method in the past....
That's definitely what it used to be but at some stage recently this has changed...