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Old Jul 12, 2019, 8:46 am
  #1  
shipp0
 
Join Date: Jul 2019
Posts: 2
Anyone tried to dispute a purchase with a merchant that has a no return policy?

I got a wedding dress this Tuesday and paid $800 with my Amex Gold for alterations and I signed a contract saying that all sales are final. I was supposed to have my first fitting today but they had mixed up my appointment times and I wasn’t able to make it. When I was trying to reschedule, they told me multiple fittings would be needed which they didn’t disclose prior of me purchasing it, and they had no appointments available that worked for me since I leave in four days. I had told them that my wedding was next Friday and I leave this upcoming Tuesday. With no appointments I can go to available, I had to cancel the alterations altogether and now I have a dress that hasn't been altered and out $800. Would I be able to dispute the charges or am I out of luck since I signed the contract?
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