Originally Posted by
jsloan
On what basis? UA is not charging any extra for carriage, and they're within the terms of the CoC.
The only way the DOT would be involved is if this were due to an overbooking situation, and I see no indication of that; the original flight is J9 Y9. (It's even PZ2 IN2 I1 for anyone who would like a nice ride to DC on Tuesday).
C'mon. This is consumer fraud. Bait and switch. If you have an issued ticket for UA123 at XX:XX and out of nowhere it is changed to UA999 at YY:YY -- and the original flight is still operating and has space, you are saying that this is kosher? What's to stop UA from changing you from a nonstop to a flight with a connection -- maybe even on a different day. The possibilities are endless. What a way to improve revenues. See a primetime nonstop being booked up, UA Revenue Management department could just move all of the discount customers on this flight over to connections on the redeye -- and resell their prime seats at higher price fare classes. Now if they discontinued the flight entirely, that would be something, but just willy-nilly changing you to a different flight -- that's crazy.