FlyerTalk Forums - View Single Post - Random Reassignment of Concierge?
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Old Jul 11, 2019 | 1:35 pm
  #34  
uppereastsider
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Originally Posted by Mary2e
I would call again. When they are off they each have a backup. I called on a Sunday and got someone else who offered to assist. I've also received emails from the backup in response to one I sent to mine.
I got an apology email from the concierge indicating a technical issue with not seeing my emails. Fortunately am back with my old concierge 👍
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