Originally Posted by
ClarkGriswold
Same thing happened to me a couple weeks ago. Talking to her on the phone today, she used the phrase "oh yes, I was reassigned to you", so maybe at least part of the process was out of their hand / automated.
It really did appear to be random. OR, one of the official or unofficial Hyatt reps here saw my post and realized that we were all very confused as to why we were being reassigned after years with the same person and undid some of it.
It really was odd to reassign long standing globalists and not just assign new or newer globalists to the new reps.