FlyerTalk Forums - View Single Post - Problems with AE and IKK
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Old Jul 8, 2019 | 8:38 pm
  #34  
llbean
All eyes on you!
20 Years on Site
 
Join Date: Jan 2002
Location: YYZ
Posts: 1,146
Originally Posted by canadiancow



That's certainly not true. Oversold means that it's booked beyond capacity. You can't get to +2 without selling seats when it's already oversold.

The IKK perk is very clear. You have access to any unsold seat in Y, and additional seats in J. Though I'm still perplexed they don't even mention PY.

d.
I agree with you - except that the answer from the concierge contradicted that. What is crazy is the SE Concierge service doesnt know the rules.

BTW this is the latest from the concierge team - basically saying there are seats but its Aeroplan issue:


We have reached out to all our contacts regarding this matter and unfortunately they have advised us that it cannot be done on our side.




The flight currently has open seats in economy, however we will not be able to make your priority rewards reservation for you. You will have to contact Aeroplan directly.





We apologize that we cannot assist you further with this matter.




Regards,







I
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