Originally Posted by
Geordie_Flyer
Thank you both for your welcomes - I have confirmed the cancellation and refund option online to free up the seat. I will see what comes of it - I presume I will get a refund of the ticket I didn’t use. Do I then claim additionally for EC261? I’ll check out the dashboard too, very helpful. Thanks.
Let me also provide you with an ambassadorial welcome, now that you're here I hope you do stay around and join in the fun ^
Yes, you should receive a refund automatically back to the card you used to pay for the ticket.
You may now make a (separate) claim (EC261) with respect to statutory compensation for the cancelled flight, here is thr link to get you started:
https://www.britishairways.com/trave...rtal#pageTitle
Once you've got that going, have a look at the dashboard for the thread dealing with ORC (Original Routing Credit) to request the lost TPs.