I just received an email for a weekend promotion with a link to Marriott. The link took me to Marriott to log in and when I attempted to it required me to change my password. I changed browsers and then computers to log in to my account and each time received the same message:
Your immediate action is required.
In a continuing effort to safeguard your account, we are requiring you to change your password.
We recommend that you create a password that is unique to this site to help ensure the security of your account.
I called them and the agent was clueless and of course there is no website security department to talk to as they only have an email link and not a phone number. I did ask the agent to make sure my points were still there.
Anyone else having this issue?
edited to add that I received the same message on my phone so it must be legitimate.
Our apologies for any inconvenience, but this can happen from time to time. Members will occasionally be asked to change their online Passwords upon sign in. If asked about this, we are supposed to advise:
- This is a normal process and you should not be alarmed
- Password resets are in place to help protect your Personal and Account Information