Originally Posted by
pentiumvi
So to follow up, United asked me to fill out a claim form and provide some documentation, but they don't say how long the process will take.
Anyone have experience what kind of time frame I should expect? Is it a 5-10 business day sort of deal, or is it something that's going to take weeks?
It depends on the amount of damage that you are claiming. If it is minor it should be less than a month. If it is a total lost a month or more it depends you have to be pro-active and follow up. Once you have a specific person to contact and the record is updated it will be a lot easier to follow up.