Originally Posted by
breakthrough37
Called United speak to the Baggage Resolution. You have a record United will repair your luggage or replace it if it can't be repaired.
So to follow up, United asked me to fill out a claim form and provide some documentation, but they don't say how long the process will take.
Anyone have experience what kind of time frame I should expect? Is it a 5-10 business day sort of deal, or is it something that's going to take weeks?