Originally Posted by
fumje
I agree some of the descriptions are hyperbolic. However, I do feel that almost all aspects of Polaris have degraded by some amount, some a little some a lot, since it was introduced. Once you get used to the new normal, it can be OK.
Also, the congee is always better ex-Asia!
Four TATL trips the last 8 weeks. Dreadful food on every leg and poor service 6 of 8. I was one of the guinea pigs to test Polaris Service and recall in detail the fanfare. It has fallen long and hard from that point. There is little to recommend it but for the lounges and the IFE