I've been lurking on here for the past several months and figured I'd start posting. I was on a Toronto to Vancouver flight in J and had a deflated seat a few months ago. SD provided me with a compensation card immediately after she realized right away that I had a deflated seat. Tried to do resets etc... and nothing worked. I saw her punch in the paperwork and then she provided me a card. It then took AC just over 60 days to provide compensation (and no response to my email when I asked for an update).