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Thread: Too complex of a booking - error
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Old Jun 18, 2019, 5:35 pm
  #13  
flyingislove
 
Join Date: Apr 2016
Programs: IHG Platinum Elite, AS MVP Gold 75K, HHonors Gold, SPG Gold
Posts: 219
Originally Posted by eethan
Well - I called both US and Amsterdam offices and both agents couldn't help me. So AF needs to train their agents, if agents can indeed ticket such "too complex" bookings. .

The simplest and best way - The website should just prevent such bookings in the 1st place, and advise users to call in.
I don't know if there is any way for them to actually prevent it outright, since it would be a legal booking otherwise.
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