Originally Posted by
Cap'n Benj
I booked a milesaver BOS-JFK-LHR redemption a few months ago.
The JFK flight was cancelled and the connection was changed to LGA leaving BOS at 2pm. This was a pain but not the end of the world.
I then received another email a couple, stating that the flight had been changed again, putting me on a 5PM flight to JFK. Great I thought, perfect. Upon checking the app however the 5pm flight is actually still to LGA!
This only leaves me with 4 hours before my JFK-LHR which while may easily be long enough, is not as long as I’d like to remove the stress factor for me.
I called to to request they moved me to an earlier flight but the lady I spoke to could not offer either the 3 or 4pm flight from BOS as no miler saver seats were available, instead offering an alternative itinerary via ATL.
Considering I originally booked to leave BOS at 12:30pm direct to JFK, should they not be open to putting me on an alternative flight from BOS, considering there is miles (if not Milesaaver) space on all flights?
HUCA situation. They don’t need to have any award space to rebook you on their own metal. Try different agent