Originally Posted by
redtop43
I recently had a shutdown, which led to me filing an arbitration. I'm not at liberty to discuss the vendor nor the terms of the settlement, but there is something that came up that might be useful.
The attorney representing the vendor is not an employee of the vendor, but said he does a lot of work for them. He said that his impression was that the main factor in my shutdown was the use of Checkfree Pay to pay the bill. The vendor didn't know where that money was coming from so it represented a compliance risk.
Interestingly, in this case, most of my payments were coming from a bank, and CFP was only a relatively small portion ($10K/mo).
Cap1 really tightened up on external payments and MS about 18 months ago. Surprised you lasted very long. They were the best for MS since you could use select gcs to directly pay your balance - was a sweet deal since you could make 1 payment per day per account, and Cap1 allowed multiple accounts of the same type. Some people were paying $10k/day on 2% cards - who couldn't do with an extra $6K/mo tax-free? Cap1 are a good bunch since they pay signup bonuses even if they close your accounts. That deal lasted a good long while until the usual idiots started posting about it.