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Old Jun 17, 2019, 6:08 pm
  #7  
athome
 
Join Date: Mar 2008
Location: USA, France
Programs: LH HON*****, AF/KL Gold; HHilton Diamond; Marriott Gold; IHG Platinium; Avis PresClub
Posts: 934
Originally Posted by TomMM
OP posted in another thread that he was on separate tickets, SVO-FRA and then FRA-IAD. Does EU comp cover this?
If this is the case LH shouldn't reimburse the hotel neither. The whole thing is than outside of the responsibility of LH. LH got him to FRA with a delay of 49 mins. Their contract ended there. Please let you know of the outcome.
The issue is completely with UA. Why they rebooked him and did not treat him as a no-show, is another question.
Planning with a 75 minutes layover in FRA on two separate tickets is far beyond common sense.

Last edited by athome; Jun 17, 2019 at 6:16 pm
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