Originally Posted by
ExpertFlyer Voice
As we explained, if you request it as the Business cabin they do show as selectable, please try that.
Yes they are being sold as Business because if you look at the details of the flight on UA.com and look at the booking class it's "D" which is a Business fare, not a first Fare, which is likely why UA is only showing the seats as available when the Business cabin is requested. Either way it's not an EF issue, we are returning what the UA response is for the cabin requested.
Now I understand. I just tried searching the EF seat map and check F and Y. I now see that the F option shows blocked and the J option shows the correct seat map. I did not understand that this distinction was important in seat map review in EF. Learn something new everyday. Thanks.