Originally Posted by
747FC
Actually, they are domestic F seats, but that is irrelevant because UA seat map shows them as selectable and EF seat map shows them as blocked. That is the comparison—not fare codes. Still trying to understand why.
As we explained, if you request it as the Business cabin they do show as selectable, please try that.
Yes they are being sold as Business because if you look at the details of the flight on UA.com and look at the booking class it's "D" which is a Business fare, not a first Fare, which is likely why UA is only showing the seats as available when the Business cabin is requested. Either way it's not an EF issue, we are returning what the UA response is for the cabin requested.