FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Jun 14, 2019 | 9:47 pm
  #1996  
hydrogen
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Join Date: Nov 2012
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Originally Posted by Globaliser
What I don't know is why EF will show Z class available on AC30/AC292 but AC will not book it. As it doesn't seem to be a POS problem (I've tried a few), then my next guess (looking at the numbers) would be that it might be some sort of DIF issue. ITA doesn't always handle DIFs in the way that the airline will sell them.
Exactly this is my question - how do I go about accessing P/Z on AC30/292 since availability is there as per EF.

Originally Posted by ExpertFlyer Voice
ExpertFlyer is not building or pricing itineraries. The "return" availability is just the initial search with the airports swapped and a different date in the availability search. If AC and ITA don't even match, then it's not clear what you are looking EF to match.
I’ve usually used ITA to price itineraries. But since ITA can not properly handle O-D ticketing, it’s pretty much useless at finding bookable tickets at it’s posted price since availability is not correct. If EF shows proper availability, why can I not access AC30/292 in P or Z class - as per the ITA screenshot, there is clearly a valid Z fare at the least.

So my million dollar question is: is the failure to access P/Z class because EF is showing wrong information or because AC’s booking engine has some sort of flaw in accessing P/Z?

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