FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread

Jun 14, 2019 | 3:25 pm

#1995

ExpertFlyer Voice

Company Representative - ExpertFlyer

Join Date: Jan 2005

Posts: 2,928

Quote:

Originally Posted by Globaliser

A partial answer:

On the AC website, I can see itineraries priced using Z out Z back if you fly AC295/AC29 out and AC30/AC296 back. This accords with the ITA screenshot you've posted.

If I price AC295/AC29 out and AC30/AC292 back, ITA returns Z out D back, matching the AC website.

What I don't know is why EF will show Z class available on AC30/AC292 but AC will not book it. As it doesn't seem to be a POS problem (I've tried a few), then my next guess (looking at the numbers) would be that it might be some sort of DIF issue. ITA doesn't always handle DIFs in the way that the airline will sell them.

ExpertFlyer is not building or pricing itineraries. The "return" availability is just the initial search with the airports swapped and a different date in the availability search. If AC and ITA don't even match, then it's not clear what you are looking EF to match.

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