FlyerTalk Forums - View Single Post - AA schedule changes - flight change / cancellation / refund policy (consolidated)
Old Jun 12, 2019 | 11:23 am
  #670  
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Originally Posted by balthus
Hi - we had a flight change notification on return flight BOS-DFW including an aircraft change from 321 to 757. I called to try to change to a different flight same day on 321 but was told since time change was less than 2 hours we'd have to pay fare difference plus change fee x2 = $500. Agent said aircraft change does not qualify. Is this correct. The aa.com website does not show wifi or power on the flight that is now a 757 and while less than 2 hours it will get us in later in the day than we expected. Do we have any options? Thanks.
It's annoying, but just HUCA until you get an agent that will switch you. Don't mention the aircraft change part of it, just say the new schedule gets in later than you originally booked and ask specifically for the earlier flight.
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