FlyerTalk Forums - View Single Post - Rudeness and incompetence on EXP line endorsing ticket to UA
Old Jun 11, 2019, 7:12 pm
  #5  
Dave Noble
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Join Date: Jan 2002
Posts: 44,602
Originally Posted by JJeffrey
Definitely call AAdvantage Customer Service when you get back and request ORC, this should be no problem.

As to EC261, I *think* your delay has to be over 4 hours for a flight like LHR-RDU, however I would post your details in the EC261 thread below and I'm sure the experts will chime in.

GUIDE: EC261 / EC 261/2004 “EU” complaints, compensation and AA
No it doesn't

This was a cancelled flight, not a delayed flight

With a cancelled flight, compensation is due as long as
either
had to depart 1 hour early
or
arrived at destination > 2hours after scheduled

if the arrival time is >2 hours and not more than 4 hours, the compensation will be reduced by 50%
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