Originally Posted by
MtnTraveler
Greetings and needing Sage FT wisdom
Reserved AA NRT-DFW ( arrive DFW 8:40 AM) connecting to JAC
Original ticket had enough time to clear immigration, customs etc and connect to 11am flight to JAC
AA schedule change now made connection to JAC impossible
Called AA reservations to rebook/reroute but no options available resulting in overnight at DFW
Inquired if AA would provide lodging for 1 night due their schedule change, Reservations advised to contact Customer Relations, Customer Relations came back twice to contact reservations.
I explained to Customer Relations that Reservations could not provide any alternatives except overnighting in DFW
Do you think AA should provide hotel or I'm on my own here?
Thank you
Though it depends on the date that you are traveling, did you check aa.com to see what options were available before calling? On some days, there may be a connection through ORD which would avoid the overnight. They also might be able to put you on a JL codeshare flight or you might be able to leave from HND (if that is a viable option). However, I suggest you might do your own research first. Then, call and ask for a specific reroute.