FlyerTalk Forums - View Single Post - Marriott BRG Best Rate Guarantee (formerly LNF) Success, failure & discussion thread
Old Jun 9, 2019, 12:05 am
  #854  
BrightlyBob
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Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
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Originally Posted by MePlatPremier
while it is generally true that one post doesn’t prove that something has been established, there actually are posters on this forum that are knowledgeable about what they post, whereas others know nothing about what they talk about and just can’t refrain themselves from speaking gibberish.Check clause 6.2 F of the Marriott Wholesaler Program’s T&Cs on https://marriottwholesalers.com/termscondition
Context is everything. Whilst what you say is true, that element of the contract indemnifying Marriott for LNF claims only applies to “dynamic packages” utilising “unpublished rates” where the contract stipulates that the package must be sold as a whole (ie flights and hotel; hotel and tours; hotel and car hire) where the price of the hotel room portion must “at no time be visible, apparent or known” to the end-customer.

So yes, in that restricted unpacked “package holiday” situation the TA could end up on the hook for LNF claims but I’ve never made a claim by stripping down a package, I doubt many here have. This doesn’t prove that OTAs are on the hook for the costs of all successful LNF/BRG claims, very, very far from it...
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