Originally Posted by
klanfa
What I assume is happening in my case is that the licensee doesn't subtract the discount and then tax it; instead it taxes and then subtracts the discount, leaving me with $45 more in airport concession recovery fee (10% of the weekly rate for the Premium car).
This doesn't surprise me at all. A similar issue -- order of multiplying and subtracting -- causes systematic overchages on Hertz Rewards redemptions of dollars-off rewards. Have to complain to location or CS every time. Agh! Wish we could sue -- but Hertz contract has an arbitration clause that purports to disallow class action litigation (or any litigation, for that matter).