Originally Posted by
Dave Noble
I am a bit confused here - if I am reading it correctly, your confirmation email confirmed a rate of >$100 to pay and at the counter you are being asked to pay $105
It actually seems that you haven't got that much of a leg to stand on if this is the case if you wanted to do a chargeback
Perhaps write a letter to Customer relations querying the cost and see whether it will reimburse the $45
Hertz miscalculates taxes on award reservations, every time and that's just a known system issue...
i did mess up when writing this late last night: my reservation shows $65 ($30 facility, $12 vehicle licensing, $1.2 concession recovery, $22 taxes). So seems like I'm in much better shape for charge back then I thought/presented in my previous post (edited that one now for clarity too). In reality and with Hertz tax calculation issues, I only really expected to pay $45ish.