FlyerTalk Forums - View Single Post - Amex BUSINESS Gold relaunch Nov 2018 (USA)
Thread: Amex BUSINESS Gold relaunch Nov 2018 (USA)
View Single Post
Old Jun 6, 2019 | 3:15 pm
  #43  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
10 Countries Visited
20 Nights
2M
20 Years on Site
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,826
Originally Posted by lax01
Anybody ever had a cold-call from a CSR asking about this card and your business?
Yes. Sometimes it's just a sales pep talk. They just want to encourage you to use the card more, order cards for employees, remind you of the benefits etc.

Other times it is to collect information, such as:

Phone call from Amex asking if my business transmits money
mia is offline